Frequently Asked Questions

Main overview

    Can you describe this service in just one phrase?

    On creativ.zone you can create your own beautiful personal website (a "zone") in a user-friendly way and if you like, all your content has social features built in: likes, comments, shares and collaboration.

    What makes you different from the big socials like instagram and facebook?

    Besides the generous free tier, we have paid subscriptions that allow us to maintain and develop creativ.zone. This means we don't need to sell or (ab)use your data. All content is and remains yours, 100%

    Do I need technical knowledge to create my website?

    Not at all. If you can create a post on instagram or facebook, you can create your own content here. No coding or design required.

    Why the name creativ.zone?

    Although anyone is warmly welcome to join, our advanced features are mostly focused on creatives: photographers, designers, models, bloggers, etc. The website you create is a "zone" in the social fabric we create, allowing interaction and collaboration.

    Can I create multiple zones (websites)?

    Yes. We encourage you to just create one single sign in for yourself. You can create as many zones as you like. One for yourself and your personal interests, one for your photography and others for a group trip your organize, or your country music band.

    Do you aim to replace traditional socials,like instagram and facebook?

    Absolutely not. We stronly believe in coexistence and collaboration. Every service has its strenghts and we'll create integrations with many other services you're already using.

Account

    How can I delete my account?

    Please contact us by email: [email protected]. We'll immediately take care of it and delete all your data, conform with legislation

    Can I change my email address?

    Yes, but this is not yet possible here at the website. Please contact us by email: [email protected]

Subscriptions

    How does the online subscription service work?

    Our online subscription service allows you to access a wide range of content, such as movies, TV shows, music, and more, through a monthly or yearly subscription. Once you sign up, you'll have unlimited streaming access to our library, which you can enjoy on multiple devices, including smartphones, tablets, and smart TVs. It's a convenient and cost-effective way to enjoy your favorite entertainment at any time.

    Can I cancel my subscription at any time?

    Absolutely! We believe in providing flexibility to our subscribers. You have the freedom to cancel your subscription at any time without any additional fees or commitments. Simply go to your account settings and follow the cancellation process. Please note that you will continue to have access to the service until the end of your billing period.

    Can I upgrade or downgrade my subscription plan?

    Absolutely! We understand that your needs may change over time. You can easily upgrade or downgrade your subscription plan at any time. Simply go to your account settings and select the desired plan. Any changes you make will be effective from your next billing cycle.

    What payment methods are accepted?

    We accept various payment methods to cater to our subscribers worldwide. These include major credit and debit cards, as well as popular online payment platforms. When you sign up, you'll be able to choose your preferred payment method, and your subscription fee will be automatically charged according to your selected billing cycle.

    What happens if there's a technical issue or I need customer support?

    We have a dedicated customer support team available to assist you with any technical issues or queries you may have. You can reach out to our support team via email, live chat, or our customer support hotline. We strive to provide timely and helpful

    Is there a limit to the number of photos I can upload and share?

    Depending on your subscription plan, there may be a limit on the total storage space available for your photos. However, we offer various plans to cater to different needs, ensuring that you have sufficient space to upload and share your photos. You can upgrade your plan at any time to accommodate your growing collection.